FAQs
MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.Terms & Conditions
1. Contact Seller
2. Apply for Refund
3. Get Money Back in 15 Days
Go to your order history and select the item. Discuss the issue with us and see possible solutions. If we can't come to an amicable agreement after contacting us, simply raise a claim by opening a dispute within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).We will return your money in 15 days, however; if it's not resolved, you can contact us at
Any returned product(s) must be returned in all of their original packaging, and in like-new condition.
2. What are the shipping options?
Currently, we only have standard shipping available. If you have any questions around shipping, please contact us via contact page
3. What are the international taxes, duties, etc. that I have to pay?
The only taxes that apply are US based taxes. If you have any questions, please contact us via the contact page
4. When will I receive my order?
Orders take 4 to 6 business days to process and ship so you might receive your order in 6 to 12 days depending of you location
5. How do I track my orders ?
When your order is complete, a tracking number is sent to you and therefore you can enter the tracking number on the Order status page.
6. What do I do if I receive a defective order?
Please reach out to us to let us know if you received a defective product. We want to ensure you receive a replacement product or a refund.
7. How do I make changes to an order I’ve already placed?
Please contact us to let us know you would like to make a change to your order and we will be happy and do our best to make changes you have requested.
8. What can I do if I never received my order?
Please let us know if you do not receive your order we will investigate it to make sure you receive a replacement order or ensure you receive a refund.
9. Where are you located?
We are based out of the greatest State of California in the United State of America and our online store is world-wide.
10. Are the products safe ?
Yes, the products are completely safe to use.
11. How do I contact your company if my question isn’t answered here?
Please contact us via our contact page if you have any questions and we will follow up with you within 24 hours.